Privacy Policy

Defining Our Privacy Policy

Aluminium Windows Sussex, aluminium privacy policy we are committed to the protection of the privacy of both our customers and of every visitor to our website. Our Privacy Policy is, in this regard, governed by the Data Protection Act of 1998, which implemented the European Union’s Data Protection Directive of 1995.

1. What information do we collect through our website?

Both personal and technical data may be collected with each visit that you make to our website.  

2. Our data gathering methods

Our website uses a number of ways to collect information from visitors;

• Visitors have the choice of registering for our services using the forms that are provided on our site. The information that is gathered using this method includes personal data, such as names, email addresses and other contact details.
• Names and personal details are also collected each time that you get in touch with us using email or through the Contact Us section of our website.
• Our website also uses cookies to collect information from visitors.
• Technical information is automatically collected every time that you browse through our website. This includes data about your IP configuration, your browser preferences, the device that you are using, as well as your preferred operation system.
• We also collect information about your visit, including the products that you viewed and the amount of time that you spend browsing through our website. Technical errors that occur during your visit are also logged.

3. How we use the collected information

The information that we collect on our Aluminium Windows Sussex website may be used in the following ways:

• To enable you to better interact with our site through the use of cookies that are designed to personalise your browsing experience.
• To use your browsing history to provide you with advertisements and offers that are suited to your preferences.
• The information that you provide through “Sign Up” or “Contact Us” forms may be used to offer you the services that you have requested from us.
• Collected data may also be used to improve the technical aspects of our website in order to offer you a memorable experience the next time that you visit.
• The information may also be used to provide you with marketing and survey material that is deemed to be in line with your preferences.
• Information about users who subscribe to our services is used to keep them updated about promotions and offers.
• The data that we collect at Aluminium Windows Sussex is also used to maintain a record of the work that we have carried out on your behalf and to invoice you for rendered services.

4. Our Cookie Policy

Cookies are small files that are stored on a person’s computer following a visit to a website. Along with the majority of commercial sites, Aluminium Windows Sussex uses cookies to collect information about visitors to its website. The data is used to make it easier for returning users to easily interact with our site. Cookies may be temporary, in which case they expire as soon as one closes one’s browser. They may also be permanent, in which case they are stored in a user’s storage device. Permanent cookies can, however, still be deleted by going into the settings of one’s preferred browser. It is also possible to completely turn off cookies in browser preferences. However, this may adversely affect the interaction with our site by increasing the time that pages take to load. 

5. Passwords

Where we ask you to choose a password, or where we provide you with one, this is encrypted using secure protocols and is meant to provide you with as secure a browsing experience as is possible. By signing up for our services, you agree not to disclose your password to anyone and to accept full liability for any damages that may occur should you decide to do so.

6. Storage of collected information

The information that we collect may be transferred to, stored and processed outside the European Economic Area. Even though we take the utmost care in protecting user data, we take cognisance of the fact that any information that is transmitted over the internet is not completely secure. Submitting your personal data signifies that you agree completely with our transfer, storage and processing policy.

7. Sharing of user data

By providing us with your personal information, you agree that:

• The data may transferred within Aluminium Windows Sussex and its subsidiaries
• In the event that the company is sold, merged or enters into partnership with any other firm, we reserve the right to sell the data that we have gathered through this website as part of the company’s assets.
• The information may also be shared as part of legal proceedings that involve either our company or the user.
• We may also contact a third party to provide you with the services that you have requested, in which case the information will be shared with the third party.
• User data may also be shared at your own request, when you have asked us to get in touch with contracted third parties.
• Although we do not share personal data, general information about traffic patterns to our website and our sales may be disclosed to advertisers, partners, investors and other third parties.

8. Telephone calls

In order to improve our services, we record all telephone calls that are made to and from Aluminium Windows Sussex. The information that is gathered in this regard is used for in-house quality control purposes. The recorded calls may be released in case of dispute with the customer or as part of properly instituted legal proceedings.  

9. Acceptance of Privacy Policy

Using our website means that you have read through, understood, and are in full agreement with Aluminium Windows Sussex, aluminium privacy policy.

10. Our contact details

If you have any queries, or for clarification about how user data is collected, stored and processed on our site, feel free to contact us on the following:

• Phone number: 01273 257593